Dental Practice Website Compliance
We specialize in federal HIPAA plus state-specific privacy laws — MHMDA (Washington), CMIA/CCPA (California), HB 300 (Texas), and the SHIELD Act (New York). Dental practices collect sensitive patient data through online booking, intake forms, and before-and-after photo galleries — all regulated at both federal and state levels. Most dental websites were built without compliance in mind. We fix that.
Get Your Free Dental Website AuditCompliance Standards That Apply to You
All dental practices that transmit health information electronically are covered entities under HIPAA — this includes online appointment requests, digital intake forms, and patient portals.
Dental websites must be accessible to patients with disabilities. Inaccessible booking systems and forms create both legal liability and lost patients.
MHMDA (WA), CMIA + CCPA (CA), HB 300 (TX), SHIELD (NY). State health-privacy laws often go further than HIPAA — Washington and California allow patients to sue dental practices directly. We cover both federal and state requirements.
Each state dental board has specific advertising rules governing website content, before-and-after photos, testimonials, credentials display, and specialty claims.
Common Compliance Issues We Find
Before-and-after photo galleries
Patient dental photos are PHI. Publishing them without documented written consent — or storing them on non-compliant servers — violates HIPAA.
Online booking without encryption
Appointment request forms that collect patient names, insurance info, or health conditions must use TLS encryption and HIPAA-compliant processing.
Patient reviews containing PHI
Responding to patient reviews by confirming or acknowledging treatment details — even a simple 'thank you for choosing us for your implants' — is a HIPAA violation.
Third-party widgets without BAA
Chat widgets, scheduling tools, and payment processors embedded on your site may handle PHI without a Business Associate Agreement.
Our Dental Practice Compliance Solution
We manage the technical side of your website compliance program so you can focus on what you do best — serving your clients.
Get Your Free Dental Website Audit- Dental-specific HIPAA compliance audit
- Secure online appointment scheduling setup
- HIPAA-compliant photo gallery implementation
- Practice management software integration
- Patient review response guidelines
- Encrypted intake forms & patient portals
Compatible Practice Management Systems
Your website needs to work alongside your existing practice software. We review each connection point for HIPAA alignment, harden data flows between systems, and check BAA coverage for all third-party integrations.
Compliance Plans & Pricing
Every plan includes full HIPAA compliance. Free initial audit — no commitment required.
Medical Starter
HIPAA-compliant foundation for small practices
- HIPAA-compliant hosting & SSL
- Business Associate Agreement (BAA) included
- HIPAA-compliant contact forms
- Privacy Notice setup & maintenance
- Daily encrypted backups
- Uptime monitoring 24/7
- Monthly security scan
- Third-party script audit (quarterly)
- Up to 5 content updates/month
- 48h response time (email)
- Free initial compliance audit
Medical Professional
End-to-end HIPAA compliance support for growing practices
- Everything in Medical Starter
- ADA/WCAG 2.1 AA compliance (ongoing)
- Monthly compliance report
- Up to 15 content updates + 1 new page/month
- Patient scheduling/portal security review
- Integration review (Dentrix, Eaglesoft, Jane App, etc.)
- 24h response time (email & phone)
- Quarterly penetration scan
- HIPAA Staff Checklist + 1 training session/year
Medical Enterprise
Custom solutions for multi-location practices
- Everything in Medical Professional
- Multi-location website management
- Custom development & integrations
- AI agent implementation
- Dedicated compliance manager
- 4h critical response time
- Monthly strategy call
- Annual comprehensive security audit
All plans billed monthly. Cancel anytime with 30 days notice. Free initial audit identifies every compliance issue. Remediation is quoted separately — starting at $1,500 depending on scope. Monthly plan begins after remediation is complete.
Why Clients Trust Us
Dental Website Compliance Checklist
- Online booking forms use TLS encryption
- Written patient consent for all before-and-after photos
- Photo storage on HIPAA-compliant servers
- BAA signed with scheduling widget provider
- BAA signed with chat/messaging widget provider
- Patient review response policy documented
- Intake forms processed through compliant systems
- Practice management software integration secured
- Payment processing meets PCI-DSS and HIPAA
- Privacy notice covers online dental services
Protect Your Practice
Start with a free compliance audit. We'll identify the issues on your site and give you a clear, prioritized remediation plan.
Get Your Free Dental Website Audit